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STORE POLICY

Shipping Policy
SHIPPING POLICY

If you want works shipped to Northern California, please contact me. I may be able to arrange pick up or delivery.
The time needed to prepare an order for shipping varies, but it is usually ready to ship in 3-5 business days. Shipping may be delayed by hot or cold weather as this can damage encaustic artwork.  All items are shipped USPS Priority Mail and fully insured.  Currently we only ship within the U.S. from this website. Please contact me for shipments elsewhere.

Returns Policy
RETURNS POLICY

All sales are final. We do not accept returns, exchanges, or cancellations. But please  contact me if you have any problems with your order. All items are insured during shipping. If your item arrives damaged, please contact the delivery service (FedEx, USPS, or UPS) and file a claim.

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Payment Methods

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

FAQ'S

FAQ'S

  • What is Encaustic artwork?
    Encaustic is an ancient artform which uses purified wax and damar resin to harden and cure it. The wax is heated and color added. It is applied hot, usually on a wood panel, although other surfaces can be used. Tools used include natural bristle paint brushes, butane torches, heat guns, heated palettes, warming trays, electric skillets, special irons and heat pens, clay cuttning tools and fans for ventilation. Plus ayour imagination and whatever other art materials you can incorporate. For more information see this article from the Encaustic Art Institute.
  • How do I care for it? Will it melt?
    Your artwork should be fine at normal room temperature. Encaustic artwork cures over several years, but is waterproof from the start. Care should be taken to keep it out of direct sunlight like most artwork as colors may fade. Damage may occur at temperatures over 120 degrees F. Leaving artwork in a hot car or directly over a hot air vent or oven is not advisable. As with any artwork, the surface and edges may sustain damage, so please transport it carefully and protect the surface with wax paper or baking parchment. It may be polished with a soft cotton cloth, like an old white t shirt. See this article for Care of Encaustic Artwork.
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